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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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6996katmom

April 14, 2026

5  out of  5
rating by 6996katmom
"I love being able to talk to a live person instead of talking on the phone. The employees there are very nice and helpful. Adding another driver to my ins was so easy."
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Micheal Haynes

April 14, 2026

5  out of  5
rating by Micheal Haynes
"Wendy is awesome!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ken Ross’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in La Marque ."
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Gordy Celestine

April 7, 2026

5  out of  5
rating by Gordy Celestine
"Great Customer Service"
We responded:
"Thanks so much for the fantastic rating, Gordy! We are so glad you had a positive experience with us here on State Farm Agent Ken Ross’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tony

April 6, 2026

5  out of  5
rating by Tony
"Wendy was kind and professional. Very helpful and courteous!"
We responded:
"Tony thank you for taking time to give us your feedback. We appreciate your business and look forward to handling all your insurance needs!"
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Camille Smith

April 2, 2026

5  out of  5
rating by Camille Smith
"Kudos to Ms Wendy!! Appreciate your kindness. This location is always customer service friendly. Willing to take time to research your concerns, questions and readily to assist."
We responded:
"Thank you for your kind review of State Farm Agent Ken Ross’s Team. We appreciate it!"
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Faye Gould

April 1, 2026

5  out of  5
rating by Faye Gould
"Darlene was customer service friendly and prompt in getting me an updated insurance verification for my vehicle. Thank you!!!"
We responded:
"Faye, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team!"
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K G

March 30, 2026

5  out of  5
rating by K G
"The agent miss Bangmora was very polite and professional Thank you very much 😊"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in La Marque to know that you had such a wonderful experience with us here on State Farm Agent Ken Ross’s Team."
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Yuri Gonzalez

March 27, 2026

5  out of  5
rating by Yuri Gonzalez
"Sonny was great! She helped me and explained different policies that would be perfect for me! I moved from Progressive after being there for 9 years!"
We responded:
"Thank you for the fantastic review, Yuri! We are always here to help with your insurance needs here in La Marque . "
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Maria Roque

March 27, 2026

5  out of  5
rating by Maria Roque
"& Wendy is very friendly and helpful makes customers feel welcome."
We responded:
"Maria, thank you for your feedback! WE appreciate your business and look forward to handling all your insurance needs!"
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joseph guzman

March 26, 2026

5  out of  5
rating by joseph guzman
"Ms. Wendy is extremely professional kind sweet and Always has the answer to any Questions I mean any Questions that I have.And Always on point. Ken Ross i recommended to everyone. Ms. Wendy Thank you so much for always taking dam good care of me. Please can she get a raise ASAP....Thank you again for everything. Sincerely Victor G."
We responded:
"joseph, thank you for your wonderful review of State Farm Agent Ken Ross’s Team!"
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Tanya Brannon

March 26, 2026

5  out of  5
rating by Tanya Brannon
"Excellent service! Thank you"
We responded:
"Tanya thank you for rating our customer service! We really appreciate it and look forward to continuing getting better!"
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Rolando Juarez

March 23, 2026

5  out of  5
rating by Rolando Juarez
"Experience was great."
We responded:
"Thank you for your kind review of State Farm Agent Ken Ross’s Team. We appreciate it!"
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stephen todd

March 21, 2026

5  out of  5
rating by stephen todd
"Sunny and Wendy are awesome to work with. Always take care of.my needs. Thanks!!"
We responded:
"Stephen thank you for taking time to rate our customer service experience!"
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Tavo Hernandez

March 20, 2026

5  out of  5
rating by Tavo Hernandez
"Great customer service and very knowledgeable! Would highly recommend others to get insured by them!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Alex Hopkins

March 11, 2026

5  out of  5
rating by Alex Hopkins
"Darlene Ybarra has been a delight to work with and so helpful!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Vernon Taylor

March 10, 2026

5  out of  5
rating by Vernon Taylor
"Just got car insurance today, nice people and friendly"
We responded:
"Vernon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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C Wyffels

March 2, 2026

5  out of  5
rating by C Wyffels
"Fast, efficient, friendly and understanding"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Julian Vazquez

February 27, 2026

5  out of  5
rating by Julian Vazquez
"Kenneth Jr was amazing at explaining everything about my policy, and he andwered all my questions and helped me find a policy that was tailored to my specific needs"
We responded:
"Julian, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team!"
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T. Booker

February 21, 2026

5  out of  5
rating by T. Booker
"My wife and I contacted Ken about auto insurance. The process was so quick and refreshing, that we opened the discussion to coverage outside of auto. After a 15 minute conversation, we were enrolled. I'd definitely recommend Ken Ross to handle any of there insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ken Ross’s Team. "
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andrew martin

February 17, 2026

5  out of  5
rating by andrew martin
"Providing exceptional service for over 30 years. The Ken Ross Agency is the best."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ken Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sandra Evans

February 13, 2026

5  out of  5
rating by Sandra Evans
"Great customer service"
We responded:
"Wow, thank you for the 5-star review, Sandra! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carmencitia Irving

February 6, 2026

5  out of  5
rating by Carmencitia Irving
"Ken is a very efficient agent. He assisted me with accuracy and I received my policy the same day. I recommend his Agency to everyone that need insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ken Ross’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jeanette Rogers

January 23, 2026

5  out of  5
rating by Jeanette Rogers
"Ken Ross and staff were very professional and courteous in assisting me with my insurance needs. I will refer my friends and family to Mr Ross for insurance purposes."
We responded:
"Jeanette, thank you for your wonderful review of State Farm Agent Ken Ross’s Team! Jeanette, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ken Ross’s Team! "
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Natasha Giddens

January 19, 2026

5  out of  5
rating by Natasha Giddens
"Excellent customer service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kevin Goodwell

December 15, 2025

5  out of  5
rating by Kevin Goodwell
"Ms. Bangmora is professional, helpful, and makes the process smooth!"
We responded:
"Kevin, thank you for giving us your feedback on our service! Merry Christmas and a Happy New year!"